CEPOL is looking for new colleagues to strengthen its team in Budapest!
We are looking for:
E-Learning Project Officer (FGIII)
The E-Learning project officer shall support the implementation of e-learning training activities for the benefit of third countries, in the framework of the EUROMED Police project. He/she will work closely with the Training and Research Unit to support the promotion, development and implementation of online and blended training activities as well as the visual design of the training products according to the identified needs. The job holder will further liaise with the Communication Team in the promotion of the learning products and their upkeep.
Key accountabilities:
- Implementation, administration and development of project e-learning services and new products related to capacity building;
- Support the design of the e-learning activities and LEEd platform on which CEPOL products are hosted to offer a coherent learning environment;
- Support the LEEd administration, moderation, enrolment and management of users and trainers;
- Ensure the appropriate support to courses, seminars, webinars and online modules. He/she will act as the first line of support to Points of Contact in the beneficiary countries;
- Collect user data for reporting on the implementation of e-learning courses;
- Assist in the setup, opening and moderation of webinars;
- Support the promotion of e-learning activities in close coordination with the Communications team and following the project communication and visibility plan;
- Assist in the planning, preparation and implementation of procurement activities.
Essential Criteria:
- Proven experience in providing e-learning services and products or online content of at least one year;
- Experience in user management and/or online content management or moderation, preferably in the context of e-learning;
- Excellent presentation skills and spoken English.
Advantageous Criteria:
- Hands-on knowledge of visual editing tools, such as photo and/or video editing software;
- Experience with the organisation, technical and administrative support of physical and/or online events (conferences, training, etc.), preferably in an international context;
- Working proficiency of French language;
- Experience in or knowledge of using the Learning Management System(s) and tools for e-learning content development.
Interested? Read more here and apply
for the vacancy before 13 December 2020!
ICT Assistant (AST3)
The ICT assistant shall provide support to the maintenance and further development of CEPOL's ICT infrastructure.
Key accountabilities:
- Provide first and second line support to CEPOL staff as required;
- Provide support and maintenance of servers and workstations;
- Support the day-to-day operation, monitoring and maintenance of CEPOL's ICT Systems and its components;
- Upgrade hardware and software as required;
- Support the development and implementation of the CEPOL ICT Strategy;
- Support the implementation of ICT policies relating to ICT management, administration and security;
- Carry-out User Management and administration as required;
- Deputise for the ICT Officer when necessary;
- Provide technical support for the management of outsourced IT product and services of CEPOL;
- Provide supporting and training to the CEPOL ICT users where applicable;
- Support the procurement of ICT equipment and services;
- Support implementation of MS Cloud services.
Essential Criteria:
- Professional experience of providing first and second-level ICT helpdesk support (Microsoft Operating systems and Microsoft Office) including management of Active Directory, Group policy objects and Microsoft system deployment technologies;
- Proven experience of hardware and networking equipment and services, support and maintenance of: HW servers, Storage Area Networks with Fibre Channel, Enterprise Networks, TCP/IP, switching and routing, CheckPoint security products;
- Proven experience in administration and maintenance of VMWare virtualization environment;
- Proven experience with Microsoft Exchange, on premise and Cloud solution;
- Proven experience with software backup solutions.
Advantageous Criteria:
- Experience of administration on the following: Linux Administration (Debian, CentOS or Ubuntu), Blackberry UEM server, Microsoft Teams, Cisco Webex products;
- Possession of a professional certificates in ICT field (e.g. VMWare, Microsoft, Veeam, HP, Cisco, CheckPoint, …);
- Experience of supporting endpoint solutions, for example Symantec Endpoint Protection;
- Proven knowledge of the ITIL framework;
- Proven working experience in a multi-cultural, multi-ethnic environment, and a service-oriented approach.
Interested? Read more here and apply for the vacancy before 3 January 2021!
IT Service Assistant (FGIII)
The IT Service Assistant provides ICT support to the implementation of CEPOL’s activities, in particular for projects.
Key accountabilities:
- Provide 1st and 2nd line support to CEPOL staff as required;
- Assist in the support and maintenance of servers and workstations;
- Maintain service desk records and provide reports to management as required;
- Support day-to-day operation, monitoring and maintenance of CEPOL’s network and its components;
- Set-up and maintain office automation environment (installation of workstations, printers, telephones, Videoconferences and other peripherals as necessary;
- Assist with the designing, writing and implementing of ICT policies, procedures and guidelines;
- Support logistical aspects of ICT related activities (e.g. receiving deliveries, moving of ICT assets, issuing equipment to staff, setting up training rooms concerning ICT requirements to the training etc.).
Essential Criteria:
- Very good command of spoken and written English;
- Minimum 3 years of experience with configuration and administration of network switches, firewalls and IP telephony;
- Minimum 3 years of proven experience in configuration, administration and troubleshooting of virtualisation infrastructure;
- Minimum 3 years of proven experience in configuration, administration and troubleshooting of Microsoft infrastructure (client and server side);
- Proven experience in the management and support of ICT infrastructure in the public or private sector.
Advantageous Criteria:
- Knowledge of and experience with working procedures of the EU institutions/agencies;
- Experience in working in a multi-cultural environment;
- Advanced organisational and problem solving skills;
- Ability to work well under pressure and to respond quickly to new demands;
- Possession of industry related certificates (Microsoft, Cisco, CheckPoint, ITIL, etc.).
Interested? Read more here and apply for the vacancy before 10 January 2021!
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